Customers Rights

We sometime call ourselves "customers" and holds to the principle of "Customer is Always Right". But do we really know our rights as a customer? Just to make things clear, below i have listed down OUR rights and make sure we equip ourselves with this basic knowledge.

1) Rights to get our daily basic needs
- Consumers have the rights to get goods and services to satisfy their daily lives. Basic needs includes foods, clothes, house, health facilities, education facilities, and etc.

2) Rights to get safety and security
- Consumers will be secured from the process and marketing's of the goods together with the services that may be harmful.

3) Rights to get information
- Consumers must be given enough and precise information to ease their decision making while purchasing. Consumer will also be secured from any false advertisement, labeling and malpractice.

4) Rights to make decision
- Consumers will be sure to get direct information on various products and services. Consumers must be given enough information that will ensure his/her decision making. There MUST BE A GUARANTEE for the product or the service quality comprises with the price.

5) Rights to speak-up
- This is to ensure the consumer rights will get the proper judgement in the legislation of government policy, fast action and justification from the courts administration.

6) Rights to get refund
- Consumers have the rights to get a settling from the goods that are flaw or dangerous or even the incident of the merchandise is sold in a confused manner. We also have the rights to get a compensation for services that diverts or do not fulfill an agreement.

- A compensation must be given to a product or service that leads to injury to the consumers that follows the instruction of usage from the provider of the product or service. Compensation is also a must for consumers being a victim CAUSED BY THE CARELESS of the employer.

7) Rights to get education for consumers
- Consumers have the rights to get enough and continuous education on consumer rights. This is because the education system does not focus on being a good and informative consumer. Our system focuses more on how to be either a good employee or employer.

8) Rights to get a healthy and secure environment
- Consumers have the rights to live and work in an clean and healthy environment together with free of any hazards. This is always been lived-up among consumers as pollution is rising and our natural resources is getting short and wiped out.

Be sure you remember all these rights, because it is OUR RIGHTS.

Any incidents that may ring your mind on any incident and maybe you are not getting any of the above. Feel free to comment!